The Receivable Management Association in Bulgaria is a professional non-profit organisation whose mission is the dissemination and promotion of best practices in the industry recovery in Bulgaria.
Mission and Goals
Our mission is to promote fair and ethical practices of recovery, which are recognized and successful worldwide.
Why should I contact a Collection Agency?
Collection agencies’ work usually deals with a very sensitive area of the relationship between creditors and their clients. This necessitates the compliance with strict rules for operating in order to safeguard the interests of all parties and above all their good reputation.
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Code of Ethics
Ethical norms and rules that our members and employees are required to respect.
Receivables Management Association is a non-profit professional organization, whose mission is to spread and support the establishment of good practices in the receivables management industry in Bulgaria.
The increase of the financial culture of the Bulgarians is among the main goals of the Association. Its members strive to inform consumers about their rights and obligations in case of delayed payments and try to provide clear answers to questions and complaints received by the collection agencies.
The Association guarantees a fair settlement of relations between creditors and their clients. Therefore among its main commitments is a clear distinction between ethical, moral and legal standards for carrying out debt collection activities. There are strict criteria for joining the Association, which ensure that its members comply with legal requirements and apply good practices in accordance with the Code of Ethics. This turns the Receivables Management Association and its members into a symbol of quality service and justice.